Common Questions about Vacation Rental Homes
How do I book a home?Processing fees can be waived if paying remaining balance by any other means than credit card. Please let us know if this is what you would like to do.
What are Starter Kits?
Starter kits are small quantities of the the things most people need when they are on vacation. Our starter kits include 2-3 rolls of toilet paper in each bathroom, a roll or two of paper towels, travel size soaps, conditioners, and shampoos, laundry detergent, etc. Anything you may need above these items is your responsibility.
Cancelation Policy
You can cancel your reservation and receive a full refund minus a $50 cancelation fee as long as there are more than 30 days before your arrival. If you cancel your reservation less than 30 days before your arrival, you forfeit all money paid. We will do our best to rerent the home and will give you the difference of what we rented the home for minus what you paid if we can rent the home.
Do I need to purchase Vacation Rental Insurance?
CSA VACATION RENTAL INSURANCE- Why You Need To Buy
How many of us could afford to lose the non-refundable part of our trip if something unexpected happened? Your vacation investment is protected when you buy CSA Vacation Rental Insurance, which covers you for trip cancellation, delay, and interruption. Pacific Coast Vacation Properties, Inc. has partnered with CSA Travel Protection to provide you with this important insurance and we highly recommend that you purchase the protection to safeguard against the unexpected.
We all want the trip we’ve planned to be the vacation of our dreams. No one wants that dream to turn into a nightmare, but unexpected events can happen! Troubles can occur when you least anticipate them, illness...medical emergencies...delayed flights [snow storms] and other severe weather. Forcing you to cancel or interrupt your trip, lose your vacation investment, and incur unplanned expenses.
Coverage Questions? Call (866) 999-4018
CSA SECURITY DEPOSIT PROTECTION- Why it is required
Securing this protection will provide you with the assurance that damage which is caused inadvertently by you or a travel companion, will be covered under the plan up to a maximum limit of $3,000. We require each renter to purchase this insurance for each rental. At only $59, it is a small price to pay for peace of mind. No need to worry anymore if a glass, chair, or even a TV breaks while on vacation. Security deposit insurance has you covered!
Coverage Questions? Call (866) 999-4018
Why do we, sometimes, require both a security deposit and security deposit insurance?
Both a security deposit and a security deposit insurance policy may seem excessive but it covers both the owner of the home and you, the renter, against all foreseeable damages Security deposits are only required at some of our homes and usually by owner's request.
Most things are covered by the security deposit policy but some items are not. For example, because all of our homes are non smoking, out security deposit policies don't cover any smoking damages to the home. In the unlikely event we discovered a cigarette burn in a couch, the policy would not cover this damages. Your security deposit is required and would fill the gap to fix or replacement the damaged couch. Other things that aren't covered by the security deposit insurance policy include fines for noise violations, extra charges for excessive cleaning in the property, and fines for failure to take trash out on designated dates.
Additional deposits may be required for special situations when renting homes such as larger groups or if renting to underage groups.
Please feel free to give us a call for more information!