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Common Questions about Vacation Rental HomesHow do I book a home?You can either make a booking directly on this website by using the "check availability box" to the left. Some of our homes do not have the option to book online for a variety of reasons. You can call our office at 800-853-5983 24/7 and a receptionist will be glad to help you or you can click the 'Live Chat' button on the home page between the hours of 9am and 5 pm PST Monday-Friday. What is the booking process? The booking process is fairly simple. After you decide on the dates and property you want, you will reserve the property with a $539 charge to a credit card of your choice. This amount includes a $500 fully refundable security deposit and a $39 Security Deposit Insurance plan. You then receive a rental agreement via email. You need to sign and initial the agreement and get it back to us by regular mail or email. Full payment is due 30 days prior to your arrival and once we receive the rental agreement and full payment for your stay, we send instructions to get into the home. Most of our homes have digital locks so you will be emailed a code for the lock via email. Once you get into the property with the code, you can change the code to anything you want with the instructions we provide. That's it! Is booking online secure? We implement a variety of security measures to maintain the safety of your personal information when you place an order We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers. Your information is just as safe as it would be at any of the big online stores such as Amazon.com Can I bring my pet with me? We offer several homes, some of which allow pets and some do not. You can either look at our properties online by clicking on the "vacation rentals" tab above and see if the home you are looking at allows pets. You can also call our office at 800-853-5983 and a receptionist would love to help find a home that is just right for you and your pet. Homes that do allow pets will have an additional daily charge for this service. The fee will vary from home to home. Please call us to find out more! What are the benefits of a vacation home rental? Vacation homes have so many benefits that other forms of lodging do not have. Much more room, common areas so you can relax with family and friends, fully equipped kitchens, and private pools, hot tubs, and outdoor kitchens are featured in many of our San Diego vacation rentals. Many people that stay in a vacation rental of ours say they will never stay anywhere else! We have much more information about the advantages of San Diego vacation rentals here: Do I need to purchase Vacation Rental Insurance? CSA VACATION RENTAL INSURANCE- Why You Need To Buy How many of us could afford to lose the non-refundable part of our trip if something unexpected happened? Your vacation investment is protected when you buy CSA Vacation Rental Insurance, which covers you for trip cancellation, delay, and interruption. Pacific Coast Vacation Properties, Inc. has partnered with CSA Travel Protection to provide you with this important insurance and we highly recommend that you purchase the protection to safeguard against the unexpected. We all want the trip we’ve planned to be the vacation of our dreams. No one wants that dream to turn into a nightmare, but unexpected events can happen! Troubles can occur when you least anticipate them, illness...medical emergencies...delayed flights [snow storms] and other severe weather. Forcing you to cancel or interrupt your trip, lose your vacation investment, and incur unplanned expenses. Coverage Questions? Call (866) 999-4018
Should I buy Deposit Insurance? CSA SECURITY DEPOSIT PROTECTION- Why You Need To Buy In lieu of a security deposit, you can opt to purchase CSA Security Deposit Protection for a nominal one-time cost instead of having to front the security deposit or have the full cost of damage charged to your credit card. Securing this protection will provide you with the assurance that damage which is caused inadvertently by you or a travel companion, will be covered under the plan up to a maximum limit of $3,000. Eliminating the worry of when and how much of the security deposit you will receive back or damages will be incurred. Coverage Questions? Call (866) 999-4018 |
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